How to change your password

Modified on Thu, 3 Sep at 12:25 PM

Originally written by Andrew Burgess. Published 3 November 2020 on the Motasoft VGM Help Centre.


You can get access to your VGM user by following the steps outlined below.

First, navigate to the login page of your VGM instance. From here, there is a link below the login button that says "Forgotten your password? Click here to request a temporary login". Click on this link.

On this page, enter your username (not your email address). Once you submit this form, we'll automatically send instructions to the email address associated with that user.

You'll receive an email similar to the image below.

Here, there is a link that will log you in as your user.

Please note: this link will expire after 30 minutes, so its recommended that you change your password to something that you remember.


Changing your password

To change your password, in the top menu navigate to Config > Users. This screen will show you a list of all the users. Find your user and double click it.

You can now update your password by entering your password (and repeating it in 'confirm password') and clicking save.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article