Receiving a payment using a Dojo terminal

Originally written by Luke Mavin. Published 9 August 2024 on the Motasoft VGM Help Centre.

To take a payment for an invoice using Dojo in VGM, follow these steps:

Firstly on your Dojo terminal ensure you have the Integrated Payments page open by going to the 3 lines at the top and selecting "integrated Payments" this will display as a black screen until a payment is sent to the device.

1. Go to Financial > Sales Documents. Open the invoice you wish to process the payment for.
2. Click on Sales Receipts. Click the Dojo button. This will open the Dojo transaction gateway.
3. Select the terminal you are using. If you have only one terminal, it should default to that terminal.
4. If you wish to differentiate between card types, use the Payment Type dropdown box to select either Debit Card or Credit Card.
   • Alternatively, you can add more payment methods by navigating to Financial > Financial Settings > Payment Types and clicking New.
5. The amount will automatically populate with the outstanding balance on the invoice. You can adjust the amount if the customer is paying part card and part cash, for example.
6. If required, you can add a reference in the provided field.
7. Click Start Receipt to send the payment to the terminal.

Once the customer has completed the payment on the terminal, a receipt will be generated in VGM.