Assign Refunds to Purchase Credits

Originally written by Luke Mavin. Published 1 May 2024 on the Motasoft VGM Help Centre.

Click "New Purchase Refund." Enter the date, payment type, payment amount, and reference if required. The click "Save" to allocate the refund against the Credit.

Allocating Refunds

If you have outstanding funds against a specific supplier, use the Purchase Refunds option to allocate those funds.

On the Purchase Refunds tab, you'll see a list showing all the refunds you've allocated that have left an outstanding amount.

By clicking on the drop-down arrow, you can see the Purchases that Refunds have been allocated to. (1)

Select the appropriate Purchase Credit from the list and click the "Allocate" button to allocate the remainder of the Refund to the outstanding Purchase Credit. (2)

If there's still an outstanding amount on the Purchase Credit, a message will appear advising you of the remaining amount.