Reset a user password

Originally written by Mohamed Absie. Published 22 May 2024 on the Motasoft VGM Help Centre.

VGM allows administrators to reset any user’s password, or it allows a user without administrator privileges to reset their own password.

To reset a password, first, click on the “Config” button in the top menu, then select “Users” from the drop-down menu that appears. This will display a list of all users.

Once you have located the user for whom you wish to reset the password, you can either click the "Edit" button in the top toolbar or double-click on the user's entry in the grid. This action will open the “Edit User” screen.

In the “Edit User” screen, simply click "Update Password" then enter the new password in the “Password” and “Confirm Password” fields, then click “Save” to apply the changes.