How to refund a MotasoftPay payment link

Modified on Tue, 13 Oct at 2:30 PM

Issue a full or partial refund against a payment link payment from within the invoice.

1. It is also possible to issue a refund from within the invoice.

Refund option within the invoice

2. Click Refund and specify the amount. You can refund either a partial or the full amount.

Refund amount entry

3. The refund will then show in the Payment links tab with the refunded amount against the sale. A sales refund will also have been created in VGM.

Refund shown in the Payment links tab

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